Soft skills are a cluster of productive personality traits that characterize one’s relationships in a milieu. These skills can include social graces, communication abilities, language skills, personal habits, cognitive or emotional empathy, time management, and teamwork and leadership traits


Who should study this course? (Soft Skills)


People who are looking for improving the Personality and soft skills






  • Communication. Both written and verbal communication skills
  • Teamwork
  • Adaptability
  • Problem-solving
  • Critical observation
  • Conflict resolution
  • Leadership


About the Course


In this course (Personality and Soft Skills Development) we will see how to analyze our personality and ways to improve it. We will see about the concept dimensions and significance of personality development.


  • How our attitude reflects our personality
  • How Self – Motivation contributes to our personality improvement.
  • How Self – Esteem plays a major role in our personality development.
  • Other aspects of personality development like Body language, Problem-solving skills, Decision making skill, Time management, Teamwork, Work Ethics, Conflict Management & Stress Management, and Leadership Qualities.
  • Employability quotient in which we will see Resume building, Group discussion and facing an interview.


What you’ll learn


  • How to speak in front of other people
  • How to behave in front of people
  • Change in attitude in a good way
  • Get motivated
  • Understanding of Employability Quotient




Program Benefits


Soft skills training offers many benefits, Ability to communicate effectively with co-workers, employers, clients and customers, friends and family members: relationship enhancement. Development of leadership skills to improve teamwork, creativity, efficiency & productivity


Job Outlook


  1. Be precise. Describe your career goals as clearly as possible.
  2. Focus on a specific industry. Choose a line of work that most interests you.
  3. Draft your preferred job description.
  4. List what you want to achieve.
  5. Know the level of responsibility you can handle.
  6. Know that you can enjoy the job.


Real Career Impact


  1. Emotional Intelligence. Emotional intelligence is often referred to as the ability to recognize and manage your emotions and the emotions of others.
  2. Team Player Attitude.
  3. Growth Mindset.
  4. Openness to Feedback.
  5. Active Listening.
  6. Work Ethic.


Job Aspiration


                        Soft Skills Trainer


                                     Salary: $54,849


Basic/Nano Degree Certificate

Individual Certificates for each course


                                                                 SOFT SKILLS                     

                                “Big things happen when you do the little things right”

                    IT’S NOT THE MOUNTAINS WE CONQUER BUT OURSELVES  – Sir Edmund Hillary

                      “ You are NOT what you think you are. But what you think – YOU ARE”

                                                                                                                                  Dr. Norman Vincent Peale

Today, living and working in a technology-enabled environment, learning hard skills like digital skills, tech skills, and language skills are just not sufficient enough to pitch one to either securing a job or climb to the top of the ladder. In fact, one has to acquire a cluster of other productive personality traits that characterize one’s relationship in a milieu. The Collins English Dictionary defines the term “soft skills” as “desirable qualities for certain forms of employment that do not depend on acquired knowledge: they include common sense, the ability to deal with people and a positive flexible attitude”. They are a combination of interpersonal skills, social skills, communication skills, character traits, and attitudes together with career attributes.


  • Communication: Listening, speaking, writing
  • Integrity: Emotional intelligence, honesty,  high morals
  • Interpersonal: Friendly, well-behaved, creative-thinking, self-control
  • Positive attitude: Enthusiastic, confident, optimistic
  • Courtesy: Good-mannered, respectful, polite
  • Flexibility: Adaptability, willing to change, life-long learner
  • Work ethic: Leadership, hard-working, good attendance
  • Responsibility: Reliable, accountable, problem-solving
  • Team-work: Cooperative, collaborative, time-management
  • Professionalism: Well-dressed, businesslike, social skills

‘Soft Skills’ has become a buzz-word in the job marketplace today. It has attracted the attention of students, professionals, and entrepreneurs – all over the world. Employability means proving one’s mettle. Hence, all job aspirants are expected to be equipped with various skills in the fast-changing world of the twenty-first century. Paradoxically, this most sought after skill in the marketplace is also the hardest to find. Retention of jobs or long-term job success depends upon this all-important skill. Right from a mail-dispatch clerk to senior managers in a corporate house cannot escape from its relevance and importance.

Soft Skills complement hard skills which are the occupational requirements of a job and other related in-house activities. They are related to emotions, feelings, and insights. A person’s soft skill EQ ( Emotional Intelligence Quotient) is an important factor of his/her individual contribution to the success of an organization – particularly those companies dealing with customers face-to-face. Screening/training for personal traits such as dependability and conscientiousness can yield significant returns on investment for an organization. The need for such soft skills become all the more sought after by employers in addition to standard qualifications.

INTENDED AUDIENCE:  Open to anyone/everyone desirous of improving/ honing one’s employability skills


Week 1: Introduction to Soft Skills

Effective Communications Skills

Personality Development

Week 2:  Emotional Intelligence Quotient (EQ)

Ethical living and working

Positive Thinking

Week 3:  Inter-personal skills

Creative Thinking

Psychological Counseling

Week 4:   Stress Management skills

Leadership skills

Good manners & Etiquettes

Week 5:   Negotiating Skills

Flexibility & Adaptability

Friendliness & Self-control

Week 6:   Responsibility & get the job done


Reliability & Self-discipline

Week 7:   Writing Reports

Interviews & Planning

Group Discussion

Week 8:    Leadership Skills

Adaptability & Comradeship

Performance Management skills

Week 9:    Team Work

Corporate Training program

Neuro-linguistic Programming skills

Week  10:  Work Ethic

Hard working & Self-motivated

Cognitive Behavioral Therapy

Week 11:    Professionalism :

Poised & Businesslike

Social Intelligence

Week 12: Making Effective Presentation

Advanced Speaking & Writing Skills

Drafting Effective Resume


  • Make enquiries about the company calling you for the interview:

Through Google or Linkedin make discreet inquiries about the job offered and the company profile. If possible, narrow/zero-in on the person who is likely to interview you. Collect maximum information and try to prepare yourself for the interview.

  • Offer a firm handshake

Try to establish a firm eye and hand contact at the time of your first meeting with the interviewer. A weak handshake would send the wrong signals –lack of will power and absence of backbone. Whereas, a strong and firm handshake means self-confident and wise.

  • Be your natural self

Try not to be above or below your self or potential. Be your natural self with both the plus and minus points. Many employers prefer their employees to be their natural selves with God-given talent and attitude

  • No excessive talk

Especially, if it happens to be a video interview talk less, and listen more. Try to promote dialogue by asking a few questions. Try avoiding a listless monologue.

  • Make a recee of the office and surroundings

Try scouting for some personal information of people in the office and their tastes and interests – like curios and displays on desks and walls – and try to make a personal connect.

  • Try to be pleasant and warm with people you meet, both on your way to the interview and back.
  • Never forget to thank the interviewer for the opportunity given. Show your gratitude for having been friendly and interactive at the interview. Make him understand that you are looking forward to the positive/favorable results and feedback. If unsuccessful, you may treat the opportunity as a learning experience for the future.



Course Curriculum

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